Last updated: [21/10/2025]
Welcome to AaroEats (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on https://aaroeats.lk.
1. Who We Are
AaroEats
Address: No. 66, St. Sebestiyan Street, Batticaloa, Sri Lanka
Email: awcbatticaloa@gmail.com
Phone: +94 76 591 1786
We operate as a business in Sri Lanka offering food ordering and delivery services.
2. Information We Collect
We may collect the following personal information from our users when they interact with our website or services:
- Full name
- Mobile number
- Email address
- Delivery address
- Other information voluntarily provided by you (e.g., order notes or preferences)
3. How We Collect Information
We collect information when you:
- Register or place an order on our website
- Contact us through email or mobile
- Subscribe to our updates or respond to surveys
- Provide information for payment or delivery purposes
4. How We Use Your Information
We may use your personal information for the following purposes:
- To process and deliver your food orders
- To send order confirmations, updates, and support messages
- To communicate with you regarding your inquiries or feedback
- To improve our website, services, and customer experience
- To send promotional emails or offers (only if you have consented)
5. Payment Information
When you make a purchase through our website, your payment information is processed securely by trusted payment gateways.
We do not store your full payment details such as card numbers on our servers.
6. How We Protect Your Information
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of online transmission is completely secure.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Delivery partners or service providers involved in fulfilling your orders
- Legal authorities when required by law
8. Your Rights
You have the right to:
- Access or request a copy of your personal information
- Request correction or deletion of your data
- Withdraw consent for receiving marketing emails at any time
To exercise these rights, please contact us via awcbatticaloa@gmail.com.
9. Cookies
Our website may use cookies to enhance user experience and analyze traffic.
You may choose to disable cookies through your browser settings, but some parts of the site may not function properly.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated “Last updated” date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📍 Address: No. 66, St. Sebestiyan Street, Batticaloa, Sri Lanka
📧 Email: awcbatticaloa@gmail.com
📞 Mobile: +94 76 591 1786